We are more than happy to accommodate exchanges and store credit only (no refunds) within thirty (30) days of you receiving your order on final sale products, provided that the extensions have not been opened, worn, or tampered with.
Enjoy a sneak peek without any strings attached: To keep your return or exchange options open, just make sure the main compartment stays sealed and unopened. We’ve got you covered with a sample hair piece in each order, so you can check out the color, texture, and quality to ensure it's a perfect match before fully committing.
For standard shipping, please allow 1-3 business days for order processing. During the Holiday Season, processing times may be slightly extended. Please note that we do not ship orders on weekends.
