We are pleased to offer a return on unopened hair extensions within fourteen (14) days of you receiving your order.
We are more than happy to accommodate returns and exchanges on hair extensions that have not been opened, worn or tampered with, this includes the sample piece, the hair and packaging must be in the same exact condition it was when it was sent to you.
Our boxes include a sample piece in a small separate compartment you may take out the sample hair piece check the color, quality and curl pattern, but the sample must remain untampered with and the main compartment must remain sealed in order for the set to be refundable or exchangeable, if the security seal has been opened the order will no longer be eligible for a return or exchange.
Packaging or extensions that have been tampered with will not be eligible for an exchange or a refund. Returned product is subject to a restocking fee.
NOTE: Fees such as additional shipping charges, duties, customs, overdraft and 10 %restocking fee, interest, or any other fees charged by a third-party will not be reimbursed.