GIFT CARD

You'll adore how easy it is to share the love of beautiful hair, instantly! Order your eCard today and we'll send it to the email of your choice upon receipt. Enjoy a $5 discount on gift card purchases.

Gift cards are delivered by email and contain instructions to redeem them at checkout. Prices on gift cards are in US dollars. All gift cards are final sale.

Hair Care & Maintenance

Your Curly Heaven extensions are 100% Remy human hair which means they should be treated like your own curls… just with a little extra intention. With proper care, your extensions can last 9–12+ months.

Washing Guidelines

Curly extensions are designed to be styled after washing to achieve your perfect blend.

• Wash after 10–15 wears (or when product buildup occurs)
• Always detangle gently before washing
• Use lukewarm water
• Cleanse with a sulfate-free, curl-safe shampoo
• Apply conditioner mid-shaft to ends (avoid clips & bands)
• Rinse thoroughly and gently squeeze out excess water
• Do not rub, twist, or wring

Pro Tip: Over-washing reduces longevity. Less is more.

Drying

• Pat dry with a microfiber towel
• Air dry flat for best curl integrity
• Optional: Diffuse on low heat + low airflow
• Allow curls to fully dry before storing.

Detangling

• Always detangle from ends upward
• Use fingers or a wide-tooth comb
• Detangle when wet or with a light leave-in spray
• Avoid heavy oils that cause buildup

→  Gentle handling preserves the curl pattern and cuticle alignment.

Styling

Curly extensions are designed to be styled after washing to achieve your perfect blend. Techniques like finger coiling, separating curls, or light heat styling can help match your exact pattern.

• Try finger coiling smaller sections to match tighter curls
• Finger coil larger sections to match 3A curls
• Gently separate curls for a looser pattern
• Use a curling wand on select pieces for precision blending
• Apply a light cream, leave-in or mousse + diffuse to redefine curls
• Safe to heat style up to 350°F (use heat protectant)
• For curl refresh: lightly mist with water + leave in conditioner 
• Keep extensions tangle-free + for our favorite moisturizing products, click here.

→  Remember, the more heat and color processing, the shorter the lifespan.

Storage

• Store fully dry
• Keep in a satin bag, box or hanger
• Lay flat or loosely coiled
• Keep away from humidity

→  Proper storage prevents tangling and preserves texture.

What to Avoid

✗ Sleeping in clip-ins
✗ Swimming with clip-ins
✗ Heavy alcohol-based products
✗ Excessive brushing
✗ Bleaching

We gladly accept returns and exchanges for hair extensions within a thirty (30) days, return window begins when the order is fulfilled., provided that the extensions have not been opened, worn, or tampered with. (Final sale items, accessories, ponytails, gift cards, custom orders and wholesale orders are non-refundable).

Sample Hair Piece:

Enjoy a sneak peek without any strings attached: to keep your return or exchange options open, just make sure the main compartment stays sealed and unopened. Each order comes with a sample hair piece that’s part of your full set, so you can see and feel the color, texture, length, and quality to ensure it's a perfect match before fully committing.

Processing Times:

For standard shipping, please allow 2-3 business days for order processing. During the Holiday Season, processing times may be slightly extended. Please note that we do not ship orders on weekends. Pre-Order: Ships in 2–6 Weeks.

Shipping Times

United States: 2–7 business days
Canada: 5–10 business days
International: 7–14 business days

Shipping times may vary depending on carrier and location.

We are not responsible for delays caused by customs, weather, or carrier disruptions.