Hi Meghan,
Thanks for the review :)
We appreciate your honestly as we would expect nothing less from our customers, reviews good or bad help us improve our product.
Like we mentioned we were just slightly confused because through our emails you didn't mention that there was anything wrong with your extensions.
We are happy the curls match your hair pattern, if your set is tangling just keep them moisturized & they will not tangle, also as it's stated on the box we do not recommend co-washing daily that may be the reason why your clips are becoming loose.
You may read more on how to properly care for your extensions here: https://www.curlyheaven.com/apps/help-center#!how-do-i-wash-the-clip-in-hair-extensions
Regarding the price we are priced competitively meaning our prices are lower and our customers receive more grams than our competitors.
We appreciate your feedback and If you have any other concerns or need help please email us at info@curlyheaven.com
Thank you