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Customer Reviews

Based on 3 reviews
67%
(2)
0%
(0)
33%
(1)
0%
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0%
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T
Tatum B.
Love love love love love

I love my extensions! They match my curls perfect and I love that I can wash them and they look brand new!

Hello Tatum,

Thank you so much for taking the time to share your feedback with us. I'm so happy to hear that your Curly Heaven extensions matched perfectly and that you were happy with your set :)

If you wish to share your photos with us you can do so via e-mail or on Instagram by tagging #curlyheavenhair.

If you ever have any questions regarding your set, please feel free to e-mail me at info@curlyheaven.com

Xo,
Edmarys

T
Tagreid H.
Great product and great customer service

I have purchased three products so far and have already written a glowing review about the sambi extensions. I will dedicate this review to the customer service. I had a problem with one of the products and communicated it via email. Edmarys addressed the problem herself and stayed in communication with me for a couple of weeks and completely resolved the issue for me. I only expect that this company will get better and better.

Hi Tagreid,

You honestly made me blush while I was reading your review!

Thank you so much for the sweet words and reviews, It really means a lot, I was very happy we were able to resolve your issue and I will always thank you for the love and support you have shown :)

If you ever have any questions or concerns you know you can contact me at info@curlyheaven.com

Xo,
Edmarys

M
Meghan G.
CURLY HEAVEN REQUEST?

SORRY! TO BE HONEST I ENJOY THE LENGTH AND THE THICKNESS OF THE HAIR BUT I FELT IT WAS TOO EXPENSIVE FOR WHAT I RECIEVED .. I DONT THINK THE 1 SET WAS ENOUGH AND I WAS DISAPPOINTED BECAUSE I HAD HIGH EXPECTATIONS. I FEEL THE REVIEWS ARE ALSO A BIT MISLEADING BECAUSE IT LOOKS TOTALLY DIFFERENT OUT OF THE BOX THAN ON YOUTUBE.. I COULDVE SPENT THE SAME PRICE FOR A WEAVE BUT I WANTED TO TRY SOMETHING NEW AND EXPERIMENT .. FOR A CHANGE. I GIVE IT 3 STARS BECAUSE EVEN THOUGH ITS CURLY .. I DETANGLE AND CO WASH IT EVERYDAY AND IT STILL GETS MATTED SHORTLY AFTER. THE CLIPS ARE NOT THAT SECURE. I ALREADY HAVE A FEW THAT ARE LOOSE. AND I AM HAPPY THEY BLEND PERFECTLY WITH MY HAIR BUT SAD BECAUSE I FEEL SLIGHTLY CHEATED!

Hi Meghan,

Thanks for the review :)

We appreciate your honestly as we would expect nothing less from our customers, reviews good or bad help us improve our product.

Like we mentioned we were just slightly confused because through our emails you didn't mention that there was anything wrong with your extensions.

We are happy the curls match your hair pattern, if your set is tangling just keep them moisturized & they will not tangle, also as it's stated on the box we do not recommend co-washing daily that may be the reason why your clips are becoming loose.

You may read more on how to properly care for your extensions here: https://www.curlyheaven.com/apps/help-center#!how-do-i-wash-the-clip-in-hair-extensions

Regarding the price we are priced competitively meaning our prices are lower and our customers receive more grams than our competitors.

We appreciate your feedback and If you have any other concerns or need help please email us at info@curlyheaven.com

Thank you

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